Emergency Plumber in Phoenix — We Answer at 2 AM
Water doesn't wait for business hours. Neither do we. A real person picks up. Not a recording.
Water doesn't wait for business hours. Neither do we.
Brian McQuistion Plumbing & Drain answers the phone at 2 AM on a Tuesday, at 6 AM on Thanksgiving, during a monsoon. A real person picks up. Not a recording. Not an answering service that pages a tech who may or may not call you back.
We serve the entire Phoenix metro, and in most areas we're there the same day you call.
No service call fee. No dispatch fee. You pay for the work, not the trip.
What Counts as a Plumbing Emergency?
Some plumbing problems can wait until Monday. These can't:
- Burst pipe (water spraying or flooding actively)
- Sewage backup inside your home
- No hot water (especially in winter)
- Gas smell near a plumbing fixture or water heater
- Slab leak (water seeping up through floors)
- Water heater leaking actively
- Toilet overflowing and won't stop
- Main water line break
If you're not sure whether it's an emergency — call us anyway. We'll tell you honestly whether you need us out there now or whether it can wait.
What to Do Right Now While You Wait
- Shut off the water at the main valve (usually near the front of the house or in a utility room)
- Turn off the water heater if you've shut the main — this protects the tank from running dry
- Move valuables and electronics out of any flooded area
- Take photos for your insurance company before cleanup begins
- Call us: 602-428-0776
Why Phoenix Homeowners Call Brian McQuistion Plumbing & Drain for Emergencies
We pick up. That's the short answer. A lot of plumbing companies say they're 24/7 but run a voicemail after 9 PM. When you call Brian McQuistion Plumbing & Drain, a real person answers. We tell you what to do right now. We get someone out there.
ROC Licensed. No dispatch fees. No games.
Frequently Asked Questions
It depends on what's wrong. Emergency service does not automatically cost more just because it's after hours. We charge for the work — diagnosis plus repair. We give you the price before we start. The one thing we never charge is a dispatch fee or a service call fee just for showing up.
In most parts of the Phoenix metro, we can be there within a few hours of your call. We'll give you an estimated arrival window when you book.
Yes. We serve the entire Phoenix metro — Phoenix, Scottsdale, Chandler, Mesa, Glendale, Peoria, Surprise, Gilbert, Tempe, Goodyear, Avondale, and 30+ more cities.
Leave the house. Do not flip any switches. Do not use your phone inside the house. Call Southwest Gas (911 if you think it's a serious leak) first, then call us. We handle gas line repairs but a live gas leak is a fire department call first.
Yes. A sewage backup inside your home is one of the most urgent plumbing problems you can have. We clear drains, run camera inspections, and get your lines flowing the same day.